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Non-Urgent Transportation
670 Albert St
Ottawa, ON
K1R 6L2
Ottawa, ON
K1R 6L2
613-236-0428 ext 2235
Fax: 613-230-2095
Mon-Fri 8:30am-4pm
Last update: Oct 7, 2025: Suggest an edit
Application
Call * pre-booking required 7-10 days in advance for existing client, or longer for first-time client
Eligibility / Target Population
Older adults 55 years and older and adults 18 years and over with disabilities
Fees
Cost varies based on mileage
Contacts
Carolyn Calder - Community Support Services Coordinator
ccalder@thegoodcompanions.ca
ccalder@thegoodcompanions.ca
Languages
English ; Chinese (Mandarin)
Area Served
Ottawa (between Preston and Blair - north of the Queensway)
Accessibility
Wheelchair Accessible
Accessibility Note
Note: The Transportation Program is not wheelchair accessible
Description of Services:
Provides clients, who can transfer safely and independently into a vehicle, with rides to essential services (doctors appointments, dental, vision, etc) for a reasonable cost
Priority is given to appointments of a medical nature, though sometimes other trips can be accommodated
Drives are matched on a ‘first come, first served’ basis and according to driver availability
All clients requesting transportation are required to undergo an intake and assessment to determine their eligibility, as well as to review the roles and responsibilities of the client, the driver and The Good Companions * Once registered, clients are asked to provide at least one week's notice of appointments
A wheelchair cannot be transported
Priority is given to appointments of a medical nature, though sometimes other trips can be accommodated
Drives are matched on a ‘first come, first served’ basis and according to driver availability
All clients requesting transportation are required to undergo an intake and assessment to determine their eligibility, as well as to review the roles and responsibilities of the client, the driver and The Good Companions * Once registered, clients are asked to provide at least one week's notice of appointments
A wheelchair cannot be transported
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Last Updated: Oct 7, 2025: Suggest an edit